Yes, our cleaning professionals are experienced, trained, and certified in the latest cleaning techniques. They are skilled in providing top-quality cleaning services.

Do’s: 

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• Kitchen (clean sink out, counter tops, cabinet faces upper and lower, stove top) 
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  All exterior surfaces in all rooms 
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  Floors are mopped and vacuumed 
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  Bathroom (complete toilet clean, shower, handles, tub, drain) 
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  Bedroom shelving, nightstands, bed frames, tidy up bed) 
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  All window sills

Don’ts

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  Nibh nisl condimentum id venenatis.
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  Diam volutpat commodo sed egestas egestas fringilla.

Do’s: 

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• Everything included in a regular clean + 
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  Baseboards 
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  Light switches & Door handles 
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  Detailed Dusting 
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  Back Splashes and Faucet Fixtures are polished 
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  Light organization of all rooms (for detailed organization select add on) 
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  Extra hour included for high detail areas 

Don’ts

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  All Extras are not included (must be selected for an additional cost)

When booking a Move Out or Move In clean, you can expect an all inclusive service. This is our most detailed package and includes 4 of the 7 extra services we offer which you can add to any level of service. These extras include: Inside oven, inside fridge, inside cabinets, and inside all windows. This clean is intended to turn the home someone once lived in, into its original state and ready for new homeowners.

A deep clean is recommended for all first time cleaning customers. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. After the initial deep clean, most customers switch to a standard 2 hour clean.

If you cancel over 48 hours ahead of your booking, you will receive a full refund to the payment information on file.
If you cancel within 48 hours of your booking, your booking is credited to your account to any future cleaning.
If you cancel within 24 hours, the charge is non-refundable.

We do not charge for rescheduling as long as it is done 48 hours ahead of your original booking. 

We do not. Our insurance only covers our cleaners inside your home.

You do not! However if it’s your first time signing up for a Dust Ninja cleaning, initial introductions always help develop the personable relationship with your home specialist

You sure can! Our cleaners are federally and state-wide background checked.  

Yes, we are! We are currently licensed in Washington state and insured for up to $1M in general liability damage. 

We are striving to use exclusively eco-friendly cleaning products that meet or exceed the U.S. EPA Safer Product Standards. However, in some instances “harsh” chemicals have to be used on tough to clean areas. You are always welcome to discuss any concerns or special requests prior to your booking.

Cleaners will always find more to do to clean up your home with the time you’ve paid for. If a cleaner does happen to leave early, contact our offices immediately.

If you are not happy with the service for any reason please call us immediately for further instructions. A re-scheduled clean must be made within 2 business days of the original appointment.

Yes, this is to ensure your day and time is reserved.

When you book online be sure to select the current level of cleanliness of your home. This ensures the proper amount of time is allocated to cleaning your home during your scheduled booking. Improper booking information will require rescheduling for any additional cleaning, at a then-standard rate.

We’ve simplified the industry standard for booking cleaning services by removing the standard home walk through and any implementation of square footage into our rates. By selecting 1 of 3 options we can ensure there will be enough time to clean your home.